Long-distance carriers offer lower pricing for off-peak calling to encourage callers to wait until the evenings. This makes more room on their network during peak times. Carriers are racing to increase their network capacity to keep pace with the fast growth of call volumes. At certain peak times, such as Thanksgiving Day, the majority of the public-switched network is in use, so many callers are unable to complete their calls. Lower off-peak rates should keep this from happening on normal working days.
Save money using off-peak calling
It is impractical for most businesses to shift their calling to the evening hours to take advantage of lower off-peak long-distance rates. A business that transfers computer data using modems and dial-up long-distance calling may be able to postpone these calls until the evening off-peak hours and save money.
A more practical suggestion is to compare the off-peak calling time offered by different carriers. If one carrier’s off-peak time starts at 7 p.m. instead of your current carrier’s 8 p.m. start time, maybe you should switch carriers. Telemarketing call centers that operate in the evenings can definitely profit from this suggestion.
Peak or off-peak
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